Assistant Manager - Dublin Phoenix Park

This role will initially cover a maternity leave contract in Travelodge Phoenix Park.

The Person:

Responsible for assisting the General Manager with the day to day operation of the hotel in order to maximise sales and profit. Effectively lead the team, maintaining brand standards and drive great customer service.

Reports to: General Manager

Experience & Qualifications:

  • You must have a minimum of 2 years experience at Management or Supervisory level within the Hotel Industry

  • Strong knowledge of Front Office/Reception duties, including management of PMS systems

  • Food & Beverage experience

Main Duties and Responsibilities:

  • Lead the Front Desk team in delivering exceptional customer service and maintaining operational and legislative standards at all times

  • Maximise Food & Beverage sales and profit within the hotel and deliver agreed targets and sales plan

  • Ensure compliance with cash handling, accounts, licensing, company property, security and stock procedures in the hotel

  • Assist in recruiting and inducting the right people for the team in line with company policy and provide ongoing development to help them reach their full potential

  • Ensure your team consistently maintains company brand standards and expectations through utilisation of company policies and procedures

  • Develop and manage the team through regular feedback and reviews, agree action plans and timescales for follow up

  • Hold regular meetings with the team in order to encourage open communication at all levels

  • Ensure that all legislation is adhered to within your hotel, including employment law, health and safety, food hygiene, COSHH

  • To act as Duty Manager whilst on duty and in the absence of the General Manager

Package & Benefits:

  • Training provided

  • Excellent career opportunities

  • Discount on Hotels

  • Competitive salary

If you feel you would be suitable for the position listed above, please apply online with a covering letter and CV detailing your qualifications and experience and email to Sergio Fernandes: sergio.fernandes@travelodge.ie